Needing help with your DVT devices or other DME products? Contact our 24-hour customer service team for questions about device use, billing, or other questions.
Help when you need it most
Recovering from surgery has many challenges, so your devices shouldn’t add extra stress. This is why our friendly customer service team is ready to help at any time day or night. As product experts, there isn’t a problem they can’t help you solve or quickly find a solution for you.
What to expect:
Contact customer support at
During regular business hours, a customer support representative will answer your call
After business hours, our answering service will take your concern and within a half hour, your customer support team will contact you to resolve the issue
Billing issues will be resolved within one business day
Have questions about our DVT prevention devices? Our Customer Service team can help you.
When it comes to post-surgical DVT prevention, urgency is key. That’s why we offer customer support help – no matter the time of day – for both patients and medical customers.
Customer Service: 800-994-0464
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